Dear Member,
The coronavirus (also referred to as COVID-19) has changed all our lives in one way or another these past few months. In order to help our Members during these uncertain times, Withlacoochee River Electric Cooperative’s (WREC’s) Board has authorized an early $21 million Capital Credits refund. Most Members will see this refund as a credit on their May electric bill, while other Members, with multiple accounts, will receive a check.
WREC employees are working hard every day to ensure the delivery of safe reliable power to our Members. Our line crews are making necessary repairs and upgrades to our system, and our district offices are operational. We have fully implemented our emergency operations plan and are working with our partners and vendors around the country to get the necessary supplies and materials we need.
In order to protect our employees and Members, we took the painful step of closing our lobbies and canceling our Annual Meeting. This extreme measure was taken to help avoid the possible spread of the virus by following CDC guidelines.
As your not-for-profit electric Cooperative, WREC’s focus is always on our Members and the communities we serve. If you are having difficulty paying your bill, we ask that you contact our Customer Service Department so we can make a payment arrangement plan together; we encourage you to pay what you can to avoid large balances. We are all in this together and hope this early refund will ease some of the burden on you and your family. If you have any questions, please contact your local Cooperative office.
Sincerely,
Billy E. Brown, Executive Vice President and General Manager