You can report a power outage by logging into your account by clicking here or through the SmartHub mobile app.
If Your Lights Go Out
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Check with your neighbors to see if they have electricity
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Check your main breaker to ensure a fuse has not flipped.
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Check WREC’s outage map here to see if your area is listed with an outage. If it is not showing, report the outage through the SmartHub mobile app or by logging into your account here.
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Turn off sensitive equipment such as televisions, gaming consoles and refrigerators. Once the power has been restored you may turn these items back on. Please remember it’s your responsibility to protect your items by installing a surge protector.