SmartHub Power Outage Notifications
- Login to SmartHub on your personal computer or tablet using your email address and password.
- Select the Notifications tab found along the top of the Home page.
- Select Manage Contacts to add or update your email address or to add a mobile phone number if you wish to receive text notifications.
- Select Manage Notifications to see which categories of notifications are available.
- Select the Service tab.
- Select which Power Outage Notifications you want. These include Planned Power Outage, Power Outage, Power Outage ETR (Estimated Time of Restoration) Update, and Power Outage Restored. All will display as “None” until you select to have either a text message, email, or both sent to you for outage events.
- Once you have made your choices, select “Save Settings”, and you’re done! You will now start receiving notifications for the selections in the format(s) you chose if those events occur.
Don’t forget about the mobile app that is available for download for your mobile phone from the Apple Store for iPhone or the Google Play Store for Android. Search for SmartHub within the store and install. Watch the below tutorials for more details on this based upon your type of mobile phone. The mobile app gives you access on the go wherever you are, and has the same login process as your personal computer or tablet.
If you have any questions, please contact your local district office or our Member Service department at (352) 567- 5133.
Introducing SmartHub
Getting started with SmartHub is as easy as 1-2-3!
As you work down this page, you’ll complete the following checklist and be on your way to managing your account like never before! Make payments, report service interruptions, monitor usage, and save the planet.
Register your SmartHub account
Locate your new account number (instructions below) and get registered!
Download the new app!
Manage your account on the go from anywhere at any time!
Activate the features you want
This is your opportunity to give features like paperless billing and Auto Pay a try!
How can SmartHub help you control your account?
Our SmartHub web portal or mobile app will keep you informed and show you where to save time and money on your bills.
Billing & Payments: No more waiting for your bill to arrive in the mail, access your bill at anytime from anywhere. Save time with easy payment options to avoid late fees and service interruptions.
Alerts & Notifications: It can be frustrating waiting on hold to get your questions answered or pay your bill. Stay informed on important account events via email or text messages. Receive the information you need to make the right decisions about your account.
Paperless Billing: What if you could save some time and a tree at the same time? Activate SmartHub paperless billing, an eco-friendly way to instantly access your bill.
Usage Monitoring: Worrying about usage or surprising bill amounts can be stressful. When you know what devices are using the most energy., you can make money-saving decisions about your account. Imagine opening your bill and seeing an amount less than expected.
SmartHub gives you complete control over your account by giving you the tools that deliver the right information at the right time so you can make the right decisions about your account.