Welcome to the Withlacoochee River Electric Cooperative

(“WREC”) website.

 

 

LEGAL INFORMATION

Withlacoochee River Electric Cooperative, Inc. (WREC) is a Touchstone Energy Cooperative and The Touchstone Energy® name and logo design, Co-op Connections® name and tagline “The Power of Human Connections®” are federally registered trademarks and may not be used without permission. Withlacoochee River Electric Cooperative, Inc. (WREC) name and logo design are federally registered trademarks and may not be used without permission.

This website features registered and nonregistered trademarks and copyright protected content. The Touchstone Energy® name, logo design and tagline, “The Power of Human Connections,” are federally registered trademarks and may not be used without permission.

Privacy Policy

Effective date: October 17, 2023

​​​​SUMMARY:

Withlacoochee River Electric Cooperative, INC., is committed to protecting the privacy of all users of www.wrec.net . As part of that commitment, this website privacy policy informs users:​

  1. What personal information (otherwise known as “personally identifiable information”) is collected and under what circumstances;
  2. Whether the collection is voluntary or involuntary;
  3. How that personal information is used;
  4. Who that personal information will be shared with and under what circumstances; and
  5. The ability of the user to choose how that personal information is used, how it can be reviewed and how it can be corrected.

The term “User” refers to any individual who is accessing the www.wrec.net website.

This policy solely applies to information collected, maintained and used by WREC and does not apply to the collection and use practices of websites which users connect to through any website links available on www.wrec.net  nor does it apply to any applications or advertising posted on www.wrec.net  that is provided by third parties, including, but not limited to, the Co-op Connections Program.  At WREC, your privacy is important to us, and we take the privacy of your online interaction with us seriously. Please review the following terms and conditions that govern your use of WREC’s website. Please note that your use of our website constitutes your agreement to follow and be bound by the privacy policy, legal notices and terms of use (collectively, the “Terms”). The Terms are subject to change from time to time and without prior notice to you. If you do not agree with any of the Terms, please discontinue the use of this website immediately.

WREC works to protect the integrity of its website and the Cooperative! For this reason, all text, images, graphics, photographs, video clips, designs, icons, sounds, information, data and other materials (the “content”) on WREC’s website are copyrights, trademarks, service marks or other intellectual property or proprietary rights that are wholly owned by WREC, its subsidiaries or an organization affiliated with WREC. In particular, the marks “Withlacoochee River Electric Cooperative, Inc.” or “WREC” and WREC’s Logo are the exclusive property of WREC. You may not distribute, publish, transmit, modify, create derivative works from or in any way exploit any of the content, in whole or in part, for any purpose.

References that we make to names, marks, products or services of third parties or hypertext links to third-party websites or information do not constitute or imply our endorsement, sponsorship or recommendation of the third party. Third party information or links are made available to you as a convenience and you agree to use such third party information at your own risk. We do not monitor or control the content of any websites linked to or from our website, and therefore, we are not responsible for the content of any websites linked to our site or the terms of use or privacy practices employed by those other sites. If you should link to a third party website from WREC’s website, we strongly encourage you to review and become familiar with such third party’s website and its privacy policy.

Content on WREC’s website may include technical inaccuracies or typographical errors, and we are not responsible for any reliance you may place on the content. WREC may make changes to the content and the products, services and programs described in the content at any time without notice.

WREC’s website and its content are provided “as is” and WREC makes no warranty, expressed or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose and non-infringement, relating to the website or its content. WREC further disclaims any and all warranties that this website shall be operated free from delays in transmission, failure in performance, computer viruses, inaccuracies or errors in the materials, or other errors or defects. In no event shall WREC be liable for any special, indirect or consequential damages or any damages whatsoever resulting from loss of use, data or profits, arising out of or in connection with the use or performance of this website or any materials, products or services obtained via this website.

You agree to indemnify and hold WREC, its affiliates, officers, trustees, employees and agents harmless from any and all claims, losses, liabilities, costs and expenses (including reasonable attorneys’ fees) arising from or in connection with your violation of the Terms or your violation of any rights of another.

The Terms are governed by, and will be interpreted under the laws of the State of Florida, without regard to choice or conflicts of law rules.


CHILDREN UNDER THE AGE OF 13

The website is not intended for children under 13 years of age. No one under age 13 may provide any personal information to the website. WREC does not knowingly collect personal information from children under 13 and WREC does not provide services to children. Users under 13 years of age shall not provide any information on this website or through any of its features, making any purchases through the website, using any of the interactive or public comment features of this website or providing any information about themselves to us, including user name, address, telephone number, email address, or any screen name or user name used. If WREC learns it has received personal information from a child under 13 years of age without verification of parental consent, WREC will delete that information.


COLLECTION OF INFORMATION:

We do not collect personally identifiable information about you (such as your name, address or telephone number) unless you voluntarily provide it to us via one of our online forms. We take reasonable steps to protect personally identifiable information as you transmit it to our site and to protect such information from loss, misuse and unauthorized access, disclosure, alteration or destruction. You should keep in mind that no Internet transmission is ever completely secure or error-free. In particular, e-mail sent to or from this site may not be secure.

When you visit our web site, our computers may automatically collect some non-identifying information about your visit. This information can include time you spent on the site, number of pages you viewed, type of browser used or your computer’s operating system.

We reserve the right to use information we gather for our internal business or marketing uses, but we will not sell or otherwise divulge such information to third parties.

We also reserve the right to disclose any information in our possession if we are required to do so by law, or if we believe, in good faith, that such a disclosure is necessary to comply with the law, defend our rights or property or to respond to an emergency situation.

  1. Web server log information – This is basic information that WREC collects, including IP address, type of browser or operating system, date, time, duration of access, pages visited and links visited on the website. This information is automatically collected and may be used to help WREC improve and maintain the availability and usefulness of the website for Users. This information is used in the aggregate for this purpose and no attempt is made to identify any specific individual.
     
  2. Cookies – Cookies are another means by which WREC  collects similar basic information as described at 1) above on all User visits that does not identify any specific individual and that shows how individual Users utilize the website. Cookies are bits of information collected by the web server and transferred back to the User’s computer, phone, tablet or other device to enable WREC  systems to recognize such device. Users may be able to set their browsers to alert the User of the creation of a cookie and/or a means to deny acceptance of a cookie. The Help feature on most browsers will tell users how to prevent your browser from accepting new cookies, how to have the browser notify users when such user receives a new cookie, or how to disable cookies altogether.
     
  3. Requests for programs/services/information – To the extent a User requests programs, services, or information from, or respond to surveys conducted by, WREC through this website, personally identifiable information such as name, telephone number, mailing address and email address may be collected. Providing this personal information is voluntary, but failure to provide the requested information may preclude delivery of the product, service or information requested.


 

DISCLOSURE OF INFORMATION

We do not share information with third parties for their direct marketing purposes. Any information collected and retained by WREC through this website will not be released to third parties except as indicated below:

  1. Any information needed by a vendor or professional service provider (e.g., NRECA, a law or accounting firm) to perform services for Touchstone Energy® will be disclosed to such vendor or professional service provider. Such vendor or professional service provider will be required to observe the same privacy protections that apply to this website, and they will not be allowed to sell User information.
     
  2. Any necessary information will be disclosed to any appropriate internal or external authorities in order to 1) identify and pursue remedies against Users who attempt to damage, misuse, or otherwise interfere with the operations of this website, or 2) to otherwise protect WREC or NRECA’s legal interests.
     
  3. WREC may aggregate information collected on the website, such as views or clicks, and share with third parties for WREC business purposes.
     
  4. Any necessary information required to respond to appropriate requesting authorities, including but not limited to, properly issued search warrants, court orders, or subpoenas.  WREC may also disclose User personal information to enforce the Terms of Use to this website.
     


 

INFORMATION SECURITY

WREC  has implemented commercially reasonable technical, administrative, and physical security measures in order to protect personally identifiable information against loss, unauthorized access, destruction, misuse, modification, and improper disclosure.

As a critical part of these security measures, WREC monitors any and all communications and data traversing the site. That monitoring may include actual content of those communications and data as necessary.

While no information is absolutely safe in an electronic environment, by implementing commercially reasonable security, WREC has taken appropriate steps to secure information collected, retained and used.


CHANGES TO WEBSITE PRIVACY POLICY

From time to time, WREC may revise this policy to reflect changes in the law, changes in our programs or services, changes in our practices regarding the collection and use of personal information, to reflect new features or technologies of www.wrec.net , or otherwise in the discretion of WREC Updated versions of the policy will appear on the website. WREC encourages all Users to review this policy periodically so that they are up to date on the most current policies and practices. The last date this policy was revised is the effective date set forth above.